Privacy Policy
Last updated: October 2026
1. Who we are
Portugal Imóveis Pro operates a marketplace for holiday rentals in Portugal. Hosts publish their homes and guests request stays through it. You can reach us any time through the contact page.
2. Data we collect
We collect what you give us when you create an account, publish a listing, send a booking request or write to us: your name, email address, phone number where you provide it, the dates and details of your requests, and the content and photos of any listing you publish. We also collect limited technical data such as your IP address and browser type, and usage data through cookies when you allow it.
3. How we use your data
We use your data to run the marketplace: to show listings, put guests and hosts in touch, send booking requests to the host, send confirmations and other emails about your requests, and answer your messages. We do not sell your personal data.
4. What hosts and guests see
When a guest sends a booking request, the host receives the guest's name, email address, phone number if given, the dates requested and the message. Guests see the listing details and the host's name and contact details as shown on the listing. Listing details are public while a listing is published.
5. Legal basis (GDPR)
We process your data to perform our agreement with you (running your account and your bookings), to comply with legal obligations, with your consent (optional analytics cookies), and on the basis of our legitimate interest in keeping the marketplace safe and working well.
6. Sharing and providers
We share data only where needed to run the service: with the other party to a booking request, with the service providers who host our application, store files and deliver our emails, and with authorities where the law requires it. Where a provider processes data outside the EU/EEA we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
7. Retention
We keep account data while your account is open, and booking records for as long as needed to handle the booking and to meet legal and accounting obligations. You can delete your account at any time from your account menu; the associated personal data is removed with it.
8. Your rights
Under the GDPR you may access, correct, delete or restrict the processing of your personal data, receive it in a portable format, and object to processing. You can withdraw consent for optional cookies at any time. To exercise any of these rights, write to us through the contact page.
9. Cookies
We use essential cookies so the site works, and optional analytics cookies to understand how it is used. The cookie banner lets you accept or reject the optional ones.
10. Changes to this policy
We may update this policy from time to time. Significant changes will be posted on this page with a new date.