Terms of Service
Last updated: October 2026
1. Acceptance of these terms
By using Portugal Imóveis Pro you agree to these terms. If you do not agree with them, please do not use the marketplace.
2. What the service is
Portugal Imóveis Pro is a marketplace for short-term holiday rentals in Portugal. Hosts publish listings for homes they are entitled to rent out, and guests search those listings and send booking requests. We put the two sides in touch; we are not the owner of the property, the host, or a party to the rental agreement between the guest and the host.
3. Eligibility and your account
You must be at least 18 years old and able to enter into a binding agreement to use the marketplace. You are responsible for keeping your account credentials secure and for everything done through your account.
4. Listings and host responsibilities
Hosts are responsible for the accuracy of their listing — the description, photos, nightly price, minimum nights, guest limit and availability calendar — and for having the right to rent the property, including any licence or registration that Portuguese law requires for short-term letting. Hosts must keep their calendar up to date so closed nights are not shown as available.
5. Booking requests
A booking request is a request, not a confirmed reservation. The stay is only confirmed once the host accepts it. Guests must provide accurate details, respect the guest limit, and honour the dates and house rules they agreed to. Hosts must answer requests in a reasonable time and, once accepted, honour the confirmed stay. Either side may contact the other using the details shared with the request.
6. Prices and payment
Nightly prices and the estimated totals shown are set by the host and calculated by the platform from the dates requested. They are shown so that guests and hosts can agree the stay; any payment is arranged directly between the guest and the host unless the platform states otherwise in the listing or at the time of booking.
7. Cancellations
Either side may ask to cancel a confirmed stay or decline a pending request through the platform, and should contact the other side as soon as possible. Any refund or compensation is a matter for the guest and the host to agree directly, unless the platform states a cancellation policy for that stay.
8. Acceptable use
Do not publish false or misleading listings, request stays you do not intend to take, use someone else's account, scrape the platform, or use it to harass, discriminate or break the law. We may suspend or remove accounts and listings that breach these terms.
9. Content you upload
You keep ownership of the photos and text you upload. You grant us permission to host, display and resize that content so we can operate and promote the listing, and you confirm you have the right to grant that permission. We may remove content that breaches these terms or the law.
10. Availability and liability
We work to keep the marketplace online and accurate, but we do not guarantee that it will be uninterrupted or error-free, and we do not guarantee that a listing will be available, that a request will be accepted, or that a stay will go as planned. To the extent permitted by law, we are not liable for the conduct of hosts or guests or for indirect losses, and our liability to you is limited to the amounts you have paid us for the service.
11. Changes and governing law
We may update these terms; significant changes will be posted here with a new date, and continued use means you accept them. These terms are governed by Portuguese law, and disputes are subject to the courts of Portugal.